FAQ

Frequently Asked Questions (FAQs)

1. What does Parts Plus USA specialize in?

• Parts Plus USA offers a comprehensive range of used and reconditioned auto parts, including interior trims, AC controls, window switches, gauge clusters, and more. We also cater to enthusiasts looking for discontinued and hard-to-find parts.

2. How long has Parts Plus USA been in business?

• We have been proudly serving the auto community for over 15 years with a track record of 10,000+ sales on eBay and a 100% positive rating.

3. Can I return a part if it’s not the right fit for my vehicle?

• Absolutely! We offer a 14-day return policy upon receipt. Please email us at Info@partsplususa.net with your order number, pictures of the item, and a brief description of the issue to initiate the return process.

4. How do you ensure the quality of used parts?

• Each part undergoes rigorous testing and inspection to ensure it meets our quality standards. We are dedicated to providing only the best, so you can drive with confidence.

5. Do you offer international shipping?

• Yes, we do! Please reach out to our customer service team for details on shipping rates and delivery times to your specific location.

6. How can I track my order?

• Once your order has been shipped, you will receive an email with tracking information. You can also log into your Parts Plus USA account to check the status of your order at any time.

7. I’m looking for a very specific part that’s not listed on your site. Can you help?

• We sure can! With our vast network and connections, we can help you source hard-to-find and rare parts. Drop us an email with details, and we’ll do our best to assist you.

8. Do you offer wholesale or bulk pricing?

• We do offer special pricing for bulk orders or regular customers. Contact our sales team for more details.

9. How often do you update your inventory?

• Our inventory is updated regularly to reflect new arrivals and out-of-stock items. We recommend checking back frequently or subscribing to our newsletter for updates.

10. How can I get in touch with customer support?

• We’re here to help! You can reach us via email at Info@partsplususa.net or through the contact form on our website. Our dedicated team aims to respond within 24-48 hours.